K1Games Privacy Policy — How We Protect Your Data

This Privacy Policy is issued by K1Games ("K1Games", "we", "us", "our"), the operator of the betting and online casino platform accessible at k1games.ws. K1Games acts as the data controller in respect of all personal data collected from players and visitors to the platform.

For the purposes of this Privacy Policy, "personal data" means any information relating to an identified or identifiable natural person — in plain terms, information that can be used to identify you, either directly or in combination with other data we hold.

This Policy applies to all personal data collected through the k1games.ws website, any K1Games mobile application, communications sent to our support team by email, live chat or WhatsApp, and any other interaction you have with K1Games. It applies to all registered players, prospective players and visitors to k1games.ws regardless of location, with particular consideration for users in Pakistan where K1Games primarily operates.

K1Games collects personal data through several channels — primarily during account registration, through your use of the platform, and when you contact our support team. The table below summarises the categories of data we collect and the reason for each:

K1Games does not collect sensitive personal data such as biometric data, religious beliefs or political opinions. Where identity documents (e.g., CNIC scans) are submitted for KYC verification, these are processed solely for identity verification purposes and are stored securely with access restricted to compliance staff only.

We also collect data automatically as you browse and use k1games.ws, including through cookies and similar technologies. See Section 7 for full details on how K1Games uses cookies.

K1Games uses your personal data only for the purposes for which it was collected and for compatible purposes where you would reasonably expect it to be used. The specific purposes are:

• Account creation and management: To create and maintain your K1Games account, verify your identity and age, and communicate essential account information to you.
• Payment processing: To process deposits and withdrawals through JazzCash, Easypaisa, NayaPay, SadaPay, bank IBFT and card payments. Financial data is used solely for transaction processing and fraud detection.
• Providing betting and casino services: To operate the sportsbook, live casino, card games and crash games on K1Games — including recording your betting history for settlement, dispute resolution and responsible gaming monitoring purposes.
• Responsible gaming: To monitor your gaming patterns and identify potential signs of problem gambling. Where our responsible gaming team identifies a concern, they may use your data to reach out proactively or apply protective account restrictions in line with our Responsible Gaming Policy.
• Legal and regulatory compliance: To meet our anti-money laundering (AML), know-your-customer (KYC) and other regulatory obligations, including maintaining records required by applicable law.
• Fraud prevention and platform security: To detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, collusion and other prohibited conduct as described in our Terms and Conditions.
• Customer support: To respond to your enquiries, resolve disputes and improve our support services. Support communications may be reviewed for quality assurance.
• Marketing and promotions: To send you information about K1Games promotions, offers and new features — but only where you have opted in to receive marketing communications. You can opt out at any time.
• Platform improvement: To analyse aggregate, anonymised usage data in order to improve the K1Games platform, user experience and game offerings.

K1Games does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

K1Games processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: Most processing by K1Games is necessary for the performance of the contract between you and K1Games — i.e., your K1Games account agreement. This includes processing your identity, payment and gaming activity data to operate the platform and pay out your winnings.
• Legal obligation: K1Games is required to collect and retain certain data to comply with anti-money laundering laws, age verification requirements and other applicable regulations. This processing is non-negotiable — we cannot offer you K1Games services without it.
• Legitimate interests: K1Games processes technical and behavioural data on the basis of its legitimate interests in preventing fraud, ensuring platform security and improving the user experience, provided these interests are not overridden by your privacy rights.
• Consent: Where K1Games relies on consent — such as for sending you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

K1Games does not sell your personal data to anyone, ever. However, we do share your data with carefully selected third parties where necessary to operate the platform and comply with our legal obligations. These parties are:

• Payment processors: JazzCash, Easypaisa, NayaPay, SadaPay, bank partners and card processing networks — who receive only the minimum data required to process your transaction.
• Identity verification and KYC providers: Third-party services that assist K1Games in verifying your identity and age as required by applicable law.
• Game providers and technology partners: Software providers who supply K1Games with casino games, live dealer solutions and crash game technology. These partners may receive anonymised session data for technical purposes.
• Customer support platforms: Tools used by the K1Games support team to manage live chat, email and WhatsApp interactions. These platforms operate under data processing agreements with K1Games.
• Analytics and security services: Services that help K1Games monitor platform performance, detect fraud and improve the user experience, using anonymised or pseudonymised data wherever possible.
• Law enforcement and regulatory bodies: Where K1Games is required by law, court order or regulatory requirement to disclose your data, we will comply. K1Games will notify you of such disclosures where legally permitted to do so.

All third parties with whom K1Games shares your personal data are required to process it only for the stated purposes, to maintain appropriate security standards, and to comply with applicable data protection laws. K1Games does not transfer your personal data to countries outside your jurisdiction unless adequate data protection safeguards are in place.

K1Games retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods below reflect our standard practice:

Account and identity data is retained for a minimum of five years after account closure to meet our AML and KYC legal obligations, regardless of the reason for closure. After the applicable retention period expires, personal data is securely deleted or anonymised. Where you exercise your right to erasure (see Section 8), K1Games will delete your data to the extent permitted by law — some data may be retained longer where we have a legal obligation to do so.

K1Games uses cookies and similar technologies on k1games.ws to make the platform function correctly, to keep you logged in between sessions, to understand how players use the site, and to deliver relevant promotions. The cookies used on K1Games fall into four categories:

You can manage your cookie preferences at any time via your browser settings. Note that disabling essential cookies will prevent you from logging in to K1Games. For detailed cookie information, please refer to our Cookie Notice accessible from the k1games.ws footer.

As a K1Games player, you have the following rights over your personal data. K1Games will respond to all valid data rights requests within 30 days:

To exercise any of these rights, please contact our data team at support@k1games.ws with the subject line "Data Rights Request" and include your registered mobile number or account ID so we can verify your identity before processing the request. Please note that some rights are subject to legal limitations — for example, K1Games cannot delete data it is legally required to retain under AML regulations.

If you are unhappy with how K1Games has handled your personal data or a data rights request, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.

K1Games is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not attempt to register or use K1Games under any circumstances.

Where K1Games discovers that personal data has been collected from a minor, we will immediately close the account, delete the data and — where applicable — report the matter to relevant authorities. If you believe a minor has created a K1Games account, please contact us immediately at support@k1games.ws so we can investigate and take appropriate action.

Our age verification processes are designed to prevent minors from accessing K1Games. However, no system is infallible. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. For guidance on parental controls, please visit our Responsible Gaming page.

K1Games implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

• TLS 1.3 encryption on all data transmitted between your device and k1games.ws
• Encrypted storage for financial data and identity documents at rest
• Role-based access controls ensuring that only authorised staff can access personal data, and only within the scope of their job function
• Two-factor authentication on all K1Games internal systems and admin panels
• Continuous security monitoring to detect and respond to unusual access patterns or potential intrusion attempts
• Regular penetration testing by independent security professionals
• Staff data protection training for all K1Games employees who handle personal data

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, K1Games will notify affected players and the relevant regulatory authorities within the timeframes required by applicable law. You should also take steps to protect your own account — use a strong, unique password for K1Games and enable two-factor authentication if available.

K1Games reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, new legal requirements or improvements to the K1Games platform. When we make material changes — those that significantly affect your privacy rights or how we handle your data — we will:

• Post a notice on the K1Games homepage and in the account dashboard before the change takes effect
• Send an email or SMS notification to all registered players where we hold valid contact details
• Update the "Last updated" date at the top of this document

Minor clarificatory updates may be made without advance notice. Your continued use of K1Games following any update to this Privacy Policy constitutes your acknowledgment of the changes. If you disagree with any update to this Policy, you are entitled to close your K1Games account by contacting support.

If you have any questions about this Privacy Policy, how K1Games handles your personal data, or if you wish to exercise any of your data rights, please get in touch through one of the following channels:

• Email (preferred for data requests): support@k1games.ws — use the subject line "Privacy Query" or "Data Rights Request"
• Live Chat: Available 24/7 on k1games.ws — ask to be connected with the data compliance team for privacy-specific queries
• FAQ: Visit our FAQ page for answers to the most common privacy-related questions

We aim to respond to all privacy queries within 5 business days and to complete formal data rights requests within 30 days. For complex requests we may request an extension of up to a further 30 days, in which case we will inform you of the extension and the reason for it within the initial 30-day window.